
Artificial intelligence has transformed content marketing, helping businesses streamline workflows and scale content production.
With the rise of generative AI tools, though, comes new ethical challenges: Namely, how do we use them to create high-quality content that’s accurate, unique, and aligned with audience needs?
At NP Digital, we view AI as a tool for augmentation—not replacement. We believe humans and AI working side by side is the key to creating content that performs in search, builds trust, and resonates deeply with readers.
How do we do this? By embedding human oversight, leveraging advanced tools, and adhering to Google’s E-E-A-T (experience, expertise, authoritativeness, and trustworthiness) guidelines. This approach ensures our content isn’t just technically sound but genuinely connects with real people.
I’m going to cover the challenges and opportunities of using AI ethically, along with strategies for using AI ethically—all informed by NP Digital’s proven processes and tools.
Key Takeaways
- AI tools should complement—not replace—human creativity. NP Digital uses AI for efficiency while incorporating human reviews at every stage of content creation.
- Ethical AI aligns with E-E-A-T principles, which are, at their core, about trust. Infusing AI-assisted content with expertise, personal experience, and authoritative insights helps build that trust while resonating with readers.
- Unique processes and tools matter. Combining tools like ChatGPT-4, Claude, Gemini, and Murf.ai with NP Digital’s multi-step workflows yields quality and consistency.
- Transparency builds trust. Communicate clearly about your use of AI while emphasizing the human elements that differentiate your content.
- NP Digital’s results with brands like Adobe and LinkedIn demonstrate how ethical AI can scale production and drive meaningful business outcomes without compromising quality.
Table of Contents
- Key Takeaways
- The Rise of AI in Content Marketing: A Three-Year Perspective
- How NP Digital Uses AI: A Strategic and Ethical Approach
- The Challenges of Ethical AI and How We Address Them
- Case Studies: Real-World Success with Ethical AI
- Ethical AI Best Practices: How to Create AI-Driven Content Responsibly
- FAQs
- Conclusion
The Rise of AI in Content Marketing: A Three-Year Perspective
When generative AI tools like ChatGPT emerged in late 2022, the marketing industry saw AI as a magic bullet for content creation. The potential to produce hundreds of pieces of content quickly seemed limitless.
As we saw, though, businesses that fully replaced writers with AI quickly faced setbacks. Pure AI-generated content proved repetitive, generic, and uninspiring, failing to meet Google’s evolving E-E-A-T standards.
Google also cracked down on scaled content abuse in algorithm updates, emphasizing the importance of originality, helpfulness, and expertise. Some sites were even targeted with manual actions (penalties for violating search guidelines), losing their search presence overnight.

Source: Search Engine Land
At NP Digital, we recognized early that AI is most effective as a collaborative tool. Our approach pairs AI’s efficiency with human oversight, making sure every piece of content meets the highest standards for quality and search performance.
How NP Digital Uses AI: A Strategic and Ethical Approach
NP Digital follows a layered, ethical process that integrates AI at key stages of content creation while maintaining human control. Combining AI’s time savings with human oversight frees up teams to focus on strategy, creative storytelling, and deeper research.

First, let’s look at some of our preferred tools and where we like to use them best:
- ChatGPT-4: For initial brainstorming, outlines, and idea exploration.
- Claude: To chunk and develop content sections with more nuance.
- Gemini: For tone, style, and consistency checks during final editing.
- Murf.ai: For generating natural-sounding voiceovers to transform written content into videos.
- Scout: This is our proprietary SEO platform, which helps identify high-value topics, keywords, and content clusters.
How does this work out in practice? Say we’re producing some long-form articles with AI support. Here’s the step-by-step process that we follow:
- Step 1: Ideation and Research
We use Scout here to analyze search intent and search engine results page (SERP) trends to determine the topics and keywords we should focus on.- Scout pulls data from the top five search results to inform topic clusters and outlines, saving hours in research time while ensuring SEO relevance.
- Step 2: Outline and Draft Creation
From there, we use tools like ChatGPT-4 and Claude to produce initial outlines or draft specific content sections.- For example, we might generate the outline in ChatGPT-4, refine subsections in Claude, and then pass the content to our writing team for expansion and analysis.
- Step 3: Human-Led Refinement and Review
At every stage, our team edits, expands, and humanizes AI outputs by:- Adding subject matter expertise: Include real-world case studies, quotes, and data to enrich content.
- Fact-checking claims: Ensure accuracy by validating all AI-generated information against credible sources.
- Aligning content with brand voice: Tools like Gemini are used to refine tone, style, and voice, but human editors perform the final alignment with client brand guidelines.
- Step 4: AI-Assisted Editing and Proofing
Tools like Grammarly Premium and Hemingway Editor streamline grammar checks, but every piece undergoes at least four layers of human review.
The Challenges of Ethical AI and How We Address Them
AI offers a ton of potential for content marketing, but building an ethical workflow comes with its own unique challenges:
Over-Reliance on AI Tools
Many businesses fall into the trap of treating AI-generated content as “good enough.” However, AI lacks emotional intelligence, context, and strategic insight. That’s why we take such great care to infuse a human touch.
Inconsistencies with AI Detection Tools
AI copy checkers often produce conflicting results. For example, one of NP Digital’s pieces—written 100% by humans—was flagged as AI-generated by a syndication partner. Transparent communication is key to highlight where you have human input.

Maintaining Content Accuracy
AI tools can generate convincing but false information, also known as AI hallucinations. Make sure you work vigorous fact-checking and original data into your process.
Case Studies: Real-World Success with Ethical AI
Our AI content workflow enables us to reap the benefits of working with AI while minimizing the challenges and risks. Here’s a closer look at how we’ve driven success for our clients at NP Digital using these tactics.
Adobe: Scaling Content with Expert Insights
Adobe approached NP Digital to launch a community hub for its Adobe XD product. To position Adobe as an authority, we collaborated with more than 10 user experience (UX)/user interface (UI) subject matter experts to create hundreds of high-quality, engaging articles.
The results were remarkable:
- Product downloads surged.
- Organic traffic and search rankings improved significantly.
Combining human expertise with AI’s ability to scale content creation was a holistic way to reach the audiences we were trying to target and attract.
LinkedIn: Transforming User-Generated Content (UGC)
LinkedIn faced challenges with outdated, low-quality user-generated content. NP Digital stepped in to refresh and optimize more than 450 articles in the marketing, education, and human resources (HR) verticals.
By collaborating with subject matter experts, we improved content relevance and authority. The outcome:
- Monthly organic impressions increased by 32%.
- Organic clicks grew 28%.
- More than 7,000 new backlinks were created, enhancing LinkedIn’s domain authority.

This success story demonstrates that AI tools, when paired with human expertise, can breathe new life into underperforming content.
SoFi: Original Data as a Differentiator
Unique, proprietary data elevates content above the AI-generated noise. Tools like Pollfish help brands conduct custom surveys, while platforms like askpolly uncover emerging trends across social platforms.
For example, we partnered with SoFi to produce a location-based study highlighting the best cities for retirement. By analyzing 13 data points, we created a resource that earned:
- 338 media placements.
- 308 high-quality backlinks.
- A No.1 Google ranking for “happiest places to retire in the US.”

AI’s processing power combined with human supervision sped up the analysis and processing time of this proprietary data, helping build a high-impact content asset.
Ethical AI Best Practices: How to Create AI-Driven Content Responsibly
While AI tools can streamline workflows, true success depends on combining them with human expertise, editorial oversight, and clear processes. Below are best practices to ensure AI supports—not compromises—the quality and credibility of your content.
1. Prioritize E-E-A-T
Google’s E-E-A-T guidelines place a premium on content that demonstrates experience, expertise, authoritativeness, and trustworthiness. These attributes set human-driven content apart from AI-generated fluff and directly influence search rankings.

Here are some ways to infuse E-E-A-T into your content:
- Collaborate with subject matter experts (SMEs): Identify and engage professionals within your industry to co-create or review content. This adds credibility and firsthand insights AI can’t replicate.
- Use platforms like LinkedIn or Connectively (formerly HARO) to source SMEs.
- Conduct expert interviews for blog posts or include their quotes and unique perspectives throughout the article.
- Highlight the expert’s credentials with an author bio, professional title, and links to their social media or website.
- Include real-world case studies: Share detailed examples of projects, success stories, or customer outcomes that showcase practical experience. These resonate with readers and strengthen your brand’s authority.
- Cite reliable sources: Fact-check all AI outputs and back claims with data from authoritative, up-to-date sources. Link to original studies or reputable websites to build trust.
- Show transparency: Clearly indicate how you use AI in content creation while emphasizing human oversight. For example:
- “This article was enhanced using AI tools for drafting purposes but thoroughly reviewed and edited by our team of experts.”
As an added note here, E-E-A-T content works best when written by identifiable authors. Attach content to individuals with relevant expertise—whether internal team members or external contributors.
Treat AI Outputs as Drafts, Not Final Products
AI-generated content can serve as an excellent starting point, but relying on it “as is” is risky. Treat AI as an assistant—not the author—and refine its output extensively.
Here’s how to execute this in practice:
- Start with clear, specific prompts: A well-crafted prompt yields better AI outputs. Include tone preferences, audience specifics, and the article structure you want. Example:
- “Write a 300-word introduction on ethical AI content creation for digital marketers. The tone should be professional but conversational, and the audience is CMOs of enterprise businesses.”
- Break down tasks (chunking): Instead of asking AI to write an entire blog post, prompt it for smaller sections: headlines, outlines, introductions, or specific paragraphs. This produces more manageable and relevant outputs.
- Refine for voice and style: Review AI-generated content for tone, grammar, and clarity. Adjust it to align with your brand’s unique voice:
- Use tools like Grammarly Premium for tone refinements.
- Ensure readability with the Hemingway Editor.
- Certain tools, like Claude, are more effective for aligning content with a brand in our experience.
- Humanize the content: Add layers of value with:
- Real-life examples or case studies.
- Fresh statistics and proprietary data.
- Anecdotes or storytelling to connect emotionally with readers.
- Add nuance and insights: AI lacks human judgment—use your expertise to draw conclusions, challenge assumptions, and include actionable advice readers can’t find elsewhere.
It’s a good rule of thumb to always assume AI outputs require significant polishing. Run drafts through multiple review stages, including by SEO strategists, editors, and subject matter experts.
Adopt a Layered Review Process
A single editorial pass won’t cut it when using AI tools. Implement a rigorous, multi-step review process to maintain quality and align the content with your goals.
To start, have a clearly outlined production process with human reviews at critical stages. Here’s what that might look like:
- AI-assisted drafting: Generate outlines or initial drafts using tools like ChatGPT-4 or Claude.
- Human refinement: Writers review and expand drafts, adding insights, research, and voice refinements.
- SEO optimization: SEO strategists ensure the content naturally targets relevant keywords.
- Content editing: Editors refine style, grammar, clarity, and structure.
- Final QA: Conduct a final fact-check and ensure all data is accurate and up to date.
Dividing responsibilities among team members helps maximize efficiency in this process. Writers are best suited for content expansion and humanization. Editors can tackle style, tone, and grammar adjustments. Content strategists are best suited to manage SEO checks, keyword placement, and intent alignment.
I recommend creating a checklist for each content phase so you don’t miss anything, as things can get kind of hectic when you start heavily scaling your content generation process with AI support.
Leverage Proprietary Data to Stand Out
One of the biggest tells of AI-generated content is that it can come off as generic, often because it’s limited to pulling from existing data and sources. To make your content truly unique and authoritative, integrate proprietary research or exclusive insights.
There are a variety of ways to gather that proprietary data:
- Conduct surveys: Use platforms like Pollfish or SurveyMonkey to run targeted surveys. Ask industry-specific questions to generate original, audience-relevant data.
- For example: “What’s the biggest challenge facing enterprise content marketers today?”
- Analyze social trends: Tools like askpolly pull insights from real-time conversations on platforms like Reddit, TikTok, and X. Use this data to identify rising topics and audience concerns before they gain traction in search.
- Repurpose existing data: Analyze your internal analytics, client results, or case studies to uncover trends, benchmarks, or insights.
- Publish data-driven content pieces: Turn your research into engaging formats like:
- Blog posts with charts and key findings.
- Infographics summarizing survey results.
- Long-form reports and white papers.
This doesn’t just make your content more interesting and credible, either. Data-driven insights make your content more linkable for other publishers, driving another potential source of traffic and conversions.
Continuously Test and Adapt Your AI Workflows
AI tools are evolving rapidly, and so are search engine algorithms. Stay ahead by testing, iterating, and refining your AI workflows.
Here’s where to start:
- Experiment with multiple tools: Use a mix of AI tools like ChatGPT-4, Claude, and Gemini to see which produces the best results for specific tasks (e.g., outlining vs. drafting).
- Monitor Google updates: Keep up with changes to Google’s algorithms, like AI Overviews or updates to E-E-A-T guidelines. Adjust your content strategy to align with these changes.
- Track content performance: Use tools like Google Analytics and Ubersuggest to evaluate how AI-assisted content performs compared to fully human-created pieces.
- Solicit feedback: Regularly gather input from your team and audience to identify areas for improvement in the process.
Because change is coming so fast in the field, I recommend scheduling quarterly reviews of your AI processes, at minimum, to evaluate new tools, address challenges, and identify opportunities for optimization.
FAQs
What is ethical AI in content creation?
Ethical AI involves using tools to assist in creating high-quality, audience-focused content while maintaining human oversight and transparency.
How does Google penalize AI content?
Google doesn’t penalize AI content outright but deprioritizes material that fails to meet its E-E-A-T guidelines.
Can AI replace human writers?
AI can help make writers more efficient, but it lacks the emotional nuance, cultural awareness, and contextual understanding that human creators have. Successful strategies combine AI tools with human expertise.
Conclusion
AI tools are reshaping content creation, but ethical practices will separate the leaders from the rest. At NP Digital, our proven processes combine AI’s efficiency with human expertise to deliver content that performs in search and resonates with audiences.
We can’t rest on our laurels, though. The rapidly scaling potential of AI means you should be ready for a constant cycle of testing and iterating to make sure you’re using these tools to their full potential while maintaining an ethical standard.

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